Privacy Policy

AgeLab | Recovery. Performance. Longevity.

Effective date: October 30, 2026
Last updated: October 30, 2026

1. Introduction

At AgeLab, we believe understanding your body is an important part of improving how you move, recover, and live.

We are committed to respecting your privacy and protecting the personal information you share with us.

This Privacy Policy explains how AgeLab ("AgeLab," "we," "our," or "us") collects, uses, maintains, and shares information when you visit our website, submit an inquiry, respond to an advertisement, communicate with our team, or use our services.

By interacting with AgeLab, you acknowledge the privacy practices described in this policy. Where consent is legally required, we will seek it separately.

2. Information We Collect

Depending on how you interact with AgeLab, we may collect the following categories of information.

Personal and contact information

• Name

• Email address

• Telephone number

• Contact preferences

• Information submitted through website forms or advertisements

• Appointment requests and communication history

Health and wellness information

When you voluntarily provide information while requesting or receiving our services, we may collect details relating to:

• Physical discomfort or chronic pain

• Past injuries or recovery experiences

• Mobility and movement limitations

• Fitness, athletic performance, and recovery goals

• General wellness and healthy-aging interests

• Other health-related information you choose to disclose

We recognize that health-related information may be sensitive and take additional care in how it is handled.

Website and technical information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Pages visited and interactions with the website

• Referral sources

• Cookies and similar technology identifiers

• General website usage information

The specific information collected depends on the features and technologies in use.

3. How We Use Your Information

AgeLab may use personal information to:

• Respond to questions and service inquiries

• Schedule consultations, assessments, and appointments

• Communicate about recovery, mobility, performance, and wellness services

• Provide requested services and customer support

• Send educational resources, newsletters, and promotional communications where permitted

• Improve our website and visitor experience

• Measure advertising effectiveness

• Manage business operations

• Maintain the security of our systems

• Meet applicable legal and regulatory obligations

We use personal information for legitimate business and service-related purposes and process sensitive information only as permitted by applicable law.

4. Advertising and Meta Platforms

AgeLab may advertise through third-party platforms, including Facebook and Instagram, operated by Meta Platforms.

When you interact with an AgeLab advertisement or submit information through a Meta lead form, we may receive the contact information and other responses you voluntarily provide.

We may use this information to:

• Respond to your inquiry

• Provide information about AgeLab services

• Contact you regarding a consultation

• Send requested educational or marketing information

• Understand the effectiveness of our advertising

We may also use approved website analytics and advertising technologies, such as the Meta Pixel, where implemented and legally permitted.

These technologies may collect or receive information about website interactions for analytics, conversion measurement, or advertising purposes.

We do not intentionally transmit medical histories, diagnoses, treatment details, or other sensitive health information to Meta for advertising targeting or measurement.

Where legally required, we provide appropriate notices, choices, and consent mechanisms for advertising technologies.

Information collected directly by Meta is also subject to Meta's own privacy practices, available at https://www.facebook.com/privacy/policy/.

5. Health Information and Confidentiality

AgeLab recognizes the importance of privacy when individuals discuss physical limitations, injuries, pain, or other personal health concerns.

Information collected in connection with consultations, evaluations, or services is handled according to applicable privacy laws and our internal information-handling procedures.

We do not use identifiable medical records, treatment histories, or confidential client health information for public advertising or promotional testimonials without appropriate authorization.

If AgeLab is subject to HIPAA for particular services, information governed by HIPAA will also be handled under applicable HIPAA requirements and any separately provided Notice of Privacy Practices.

This website policy does not replace any legally required medical privacy notice.

6. Cookies, Analytics, and Tracking

Our website may use cookies and similar technologies to support functionality, understand visitor activity, and evaluate our marketing efforts.

Depending on our website configuration, these may include:

• Essential website cookies

• Website performance and analytics tools

• Advertising measurement tools

• Third-party technologies associated with services we use

You can manage certain cookies through your browser settings and, where provided, our website privacy controls.

Disabling some technologies may affect website functionality.

AgeLab will honor applicable privacy choices and legally required opt-out signals.

We do not intentionally use advertising trackers to collect sensitive medical or treatment information.

7. Email and Marketing Communications

If you subscribe to AgeLab communications, request information, or otherwise authorize marketing contact, we may send you:

• Educational content about movement, recovery, and healthy aging

• Updates about AgeLab services

• Newsletters and research-related insights

• Invitations to events or consultations

• Relevant promotional offers

You may unsubscribe from marketing emails using the unsubscribe link included in those messages or by contacting us directly.

Unsubscribing from marketing does not prevent us from sending necessary service-related communications.

8. Text Messages and Telephone Communications

If you provide your telephone number, we may use it to respond to inquiries, coordinate appointments, or communicate about requested services.

Marketing text messages will be sent only when we have any consent required by applicable law.

Where applicable, you can opt out of marketing text messages by replying STOP.

Consent to marketing messages is not a condition of purchasing AgeLab services.

Message and data rates may apply.

9. How We Share Information

We may share limited information with trusted service providers that help us operate our business, such as:

• Website hosting providers

• Scheduling and customer relationship management platforms

• Email and communication providers

• Advertising and analytics providers

• Payment processing providers

• Professional advisers and other authorized service providers

These providers receive information only as appropriate for their services and subject to applicable legal requirements.

We may also disclose information when required by law, to protect the rights and security of AgeLab or others, or in connection with a legitimate business transaction.

We do not sell identifiable medical records or confidential client health information.

Some disclosures associated with online advertising may be considered "sharing" under California privacy law even where no money is exchanged. Where applicable, we provide legally required opt-out choices.

10. Data Security

AgeLab takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.

No website, electronic storage system, or internet transmission can be guaranteed completely secure.

We encourage visitors not to submit detailed medical records or highly sensitive personal information through general marketing or social media contact forms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business records, complying with legal obligations, and resolving disputes.

Retention periods depend on the category of information, its purpose, and applicable legal requirements.

When information is no longer required, we take reasonable steps to delete, de-identify, or securely dispose of it.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Opt out of certain marketing communications

• Opt out of certain uses or sharing of personal information for targeted advertising

• Request limitations on the use of sensitive personal information, where applicable

• Exercise privacy rights without unlawful discrimination

California residents may have additional rights under the California Consumer Privacy Act, as amended.

To submit a privacy request, contact us using the information below or use any applicable privacy request method provided on our website.

We may need to verify your identity before processing certain requests. We will respond within timeframes required by applicable law.

13. California Privacy Disclosures

For California residents, the categories of personal information AgeLab may collect include identifiers, contact information, internet or electronic network activity, commercial or service-related information, and sensitive health-related information voluntarily provided in connection with inquiries or services.

We use these categories for communication, service delivery, operations, security, analytics, and marketing as described above.

We may disclose relevant categories to service providers and, where enabled, advertising and analytics partners.

We do not sell personal information for monetary payment. Some advertising disclosures may constitute sharing for cross-context behavioral advertising under California law.

Where AgeLab is subject to the applicable provisions of California privacy law, residents may exercise rights to know, access, correct, delete, opt out of sale or sharing, and limit certain uses of sensitive personal information.

California privacy requests: [Insert privacy request email or web form]

Your Privacy Choices: [Insert operational opt-out link, if applicable]

14. Third-Party Websites and Services

Our website may contain links to third-party websites, social platforms, or external resources.

AgeLab is not responsible for the privacy practices of websites or platforms that we do not operate.

We encourage visitors to review the privacy policies of third-party services before providing information.

15. Children's Privacy

Our website and general marketing services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our general website marketing activities without any legally required parental consent or other lawful basis.

If we learn that information has been collected contrary to applicable law, we will take appropriate steps to address it.

16. Changes to This Policy

AgeLab may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations.

Any updates will be posted on this webpage with a revised effective or last-updated date.

17. Contact AgeLab

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

AgeLab
2990 Red Hill Ave #C

Costa Mesa, CA 92626
Email: admin@agelab.us
Phone: 7143373483
Website: https://www.agelab.us/

AgeLab | How You Age Matters.

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